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Model-Based Testing and Validation with Reactis®

September 7, 2010
Reactis FAQs
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Getting Help
 
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• How do I get support by phone?
• How do I get support via email?
• Is context-sensitive help available?
• How can I view the Reactis User's Guide?


 

How do I get support by phone?

Reactive Systems welcomes user feedback and questions. To ask questions, make suggestions, or report suspected bugs, users may call Reactive Systems' help line at +1 919-324-3507 option 2.




 

How do I get support via email?

Please send email to help@reactive-systems.com. When sending email, users are encouraged to include the "System Info" information for their Reactis installation in question; this can be obtained by selecting the Help, About menu item from the top-level Reactis window, then clicking "Copy To Clipboard" and pasting the information into the email message.




 

Is context-sensitive help available?

Yes, context-sensitive help is available from most Reactis windows and dialogs by pressing the F1 key, clicking a Help button, or selecting an item from a Help menu.




 

How can I view the Reactis User's Guide?

The Reactis User's Guide is available in print and electronically. The electronic version (in both HTML and PDF format) is available from the Reactis folder in the Windows Start Menu or from the Reactive Systems web site.





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